My listing is about to expire and a service provider I’ve invited hasn’t bid yet. What can I do?
We value transparent communication and interactions between buyers and sellers on Cloudscene Marketplace and we give service providers many options for responding to a buyer’s listings, whether that’s providing an indication that they intend to bid, submitting a bid, or decline and providing a ‘No Bid’ response. We try to ensure that you know the status of your listing’s progress at all times.
If a service provider has been invited to bid on your listing, they will receive email communications prompting them to respond to you ASAP.
If, however, a service provider has ‘intended to bid’ on your listing following this invitation and is yet to provide a bid within 48 hours of your listing’s expiry date, they will receive email communications to remind them to provide a quote.
You’ll can track when a service provider has not responded in My Marketplace:
- Click on the listing you want to view
- Scroll down to the bottom to view all of the service providers who have been invited to bid on the listing
- You’ll see ‘No Response’ beside any service provider that is yet to bid on your listing
- Once they have provided a bid on your listing, they will move under the Bids tab for that listing
If you still haven’t received a quote once your listing has expired, it is likely that the service provider in question will not be providing a response – we can get in touch with the vendor to learn more about why this might have happened. You can contact us here if you’d like us to do so.