How do I update the header image for my listings?

You can add header images to service providers and data centers. To add a header image it must meet the following requirements:

  1. It must be either a PNG or JPEG file; and
  2. It must be exactly 1920 x 600 pixels; and
  3. It must not exceed 2MB in file size

If you need help with the layout of your listing, please reach out to us.

Once your header image meets the requirements, you will need to access the asset you wish to update (instructions for each asset type are linked here; service providers or data centers).

After accessing the asset you wish to update, using the horizontal menu at the top of the page, click on the Media tab.

In the Media tab you will see two boxes. You want to drag and drop your header image into the box under the title Header Images and click Save All Changes.

You can add multiple header images by continuing to drop additional images on the drop location.

All updates go through an approval process which can take up to one business day. Once the update has been approved it will appear publicly on Cloudscene.