How do I ensure my key vendor contacts receive my Marketplace listing invitation?

When inviting service providers to quote your listing, you can select approved vendors to provide a quote. You can even allocate a key vendor contact to receive the quote request. If you choose not to allocate a contact, this will be sent by default to the contact the vendor has chosen on Cloudscene.

To invite a key vendor contact to quote your listing, follow these steps:

  1. Go to Create a Listing and fill out your listing details, service requirements, and market information.
  2. At the Service Providers stage of the listing, ensure you select your approved vendor to provide a quote.
  3. In this window, you’ll see the Add My Contact option; this is where you can specify your account manager or preferred contact to receive your quote request.
  4. Fill out your contact’s details (please ensure you have prior authorization to provide their details) and click Done.
  5. You can choose to make this person your default contact for the particular service provider if you wish; this way, they’ll automatically directly receive quote requests on behalf of their company.
  6. Your vendor contact will now be notified and invited to quote when you have completed your listing.

To edit or remove a vendor contact, follow these steps:

  1. When inviting service providers to you listing, click on the particular vendor and you’ll see you key contact next to the service provider name.
  2. Click the + button beside the individual’s name and, from there, you can either edit their details, remove them as your key contact for that service provider, or assign an additional contact.
  3. Follow the prompts to complete your preferred task and then proceed to complete your listing.